Enhance Business Performance

through Business Training, Coaching and Mentoring

You may be here because you are a business owner looking at ways to increase your sales and grow your business. Perhaps you are a sales director seeking to understand how you can manage your sales team to be more focused or productive. The good news is that we can help you.

Our bespoke sales training, coaching and mentoring improves the efficiency and performance of your salespeople and teams. We can deliver the results you are looking for, enabling you to grow your business.


Coaching for individual salespeople and for sales teams to help improve sales performance, confidence, enhanced teamwork, all providing lasting results


Performance and results-oriented coaching and mentoring for business owners who want to take their business to the next level


Motivational and innovative sales training for both internal and external sales teams

Our Approach

Exceptional training and coaching makes a real difference between average performance and outstanding achievement. Most successful leaders consider coaching in particular, to be one of the most important tools in achieving excellent work and personal results, and we agree!

We listen to what you want to achieve, and work with you to ensure we provide the right type of training, coaching or mentoring for you and your team so you can boost your sales and achieve your goals.

Find out more

If you feel that your team could perform better, that your business could be more successful, and your sales team could be more engaged and proactive, then please get in touch with us and discuss how we may be able to help you realise those ambitions for you and your business.

Why not contact us now on 07739 898167 and we can start that conversation?

The journey of a thousand miles begins with one step

Lao Tzu

About Natalie

Hi, I’m Natalie Reid-Hughes

I’m delighted you have visited our website to find out more about how we can help you.

Over many years, I’ve worked with a number of organisations across a range of industries, in the role of sales director, call centre director, training manager, interim consultant, trainer, coach and mentor. I have supported my clients through a variety of training programmes, one-to-one and team coaching and I am a regular speaker at business networking events.


In addition to running Springer Alexander, I have for the past 17 years, been Managing Director of a boutique telemarketing agency www.communiqueassociates.com which provides outsourced telemarketing solutions to SME’s.

I am fascinated by people’s motivations, and love to understand the dynamics, processes and culture of organisations. I enjoy exploring how different management styles can affect the culture and more importantly, the success of an organisation. My work often focuses on manager/team/employee dynamics, current skill sets, employee engagement, understanding of self and psychometric testing, to help my clients to reach their goals.

I am a DISC accredited practitioner.